Privacy Policy

At SILVORN, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Details: Credit/debit card details or UPI (processed securely via Razorpay; we do not store your card details).
• Order Information: Products ordered, preferences, and purchase history.
• Technical Information: IP address, browser type, time zone, and cookies.
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
  
• Communicate with you regarding your order or account 
• Improve our website and services
• Comply with legal and regulatory obligation

3. Sharing Your Information

• Payment processors (e.g., Razorpay)
  
• Delivery services (e.g., courier partners)
  
• Legal authorities, if required by law
• We do not sell or rent your personal information.

4. Data Retention

We retain your data:

• As long as your account is active.
• As needed to fulfill the purposes outlined in this policy
• For legal, accounting, and operational purposes

5. Cookies & Tracking

We use cookies to:

• Remember your preferences
• Keep you logged in
• Analyze traffic and user behavior

You can manage cookie preferences in your browser settings.

6. Security Measures

We implement industry-standard security measures such as:

• SSL encryption
• Secure payment gateways
• Firewalls and restricted access to personal data

However, no method of transmission over the internet is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected with a new "Effective Date" and posted on this page.

For any privacy-related concerns, contact us at silvornindia@gmail.com.